SAP CUSTOMER 4th GENERATION(C/4HANA) HANA ONLINE TRAINING

SAP C/4 HANA COURSE DETAILS

SAP SALES CLOUD

  • SUBSCRIPTION BILLING
  • SALES ENABLEMENT AND LEARNING
  • SALES FORCE AUTOMATION
  • SALES PERFORMANCE MANAGEMENT
  • RETAIL EXECUTION
  • CONFIGURE, PRICE, AND QUOTE

SAP SERVICE CLOUD

  • SERVICES PROCESS AND OPERATIONS
  • AUTOMATED AI CUSTOMER SERVICE TICKETING
  • EXPEDITED, SCALABLE ISSUE RESOLUTION
  • COMPREHENSIVE SELF-SERVICE
  • CUSTOMER SERVICE FROM ANYWHERE
  • COMPREHENSIVE ON-SITE SERVICE

SAP COMMERCE CLOUD

  • INDUSTRY ACCELERATORS
  • COMMERCE FOR SMALL AND MIDSIZE ENTERPRISES
  • SUPPORTS B2C, B2B, AND B2B2C
  • PRODUCT CONTENT AND ORDER MANAGEMENT
  • PRE-BUILT INTEGRATIONS TO OTHER SAP SYSTEMS
  • ADAPTABILITY FOR INNOVATIONS

SAP MARKETING CLOUD

  • CUSTOMER IDENTITY MANAGEMENT
  • LEAD MANAGEMENT AND NURTURING
  • MARKETING PLANNING, PERFORMANCE, AND ANALYTICS
  • CONSUMER AND CUSTOMER PROFILING
  • SEGMENTS, CAMPAIGNS, AND CUSTOMER JOURNEYS

CLOUD FOR CUSTOMER INTEGRATION

  • SAP CUSTOMER DATA CLOUD OVERVIEW
  • CONSOLE OVERVIEW
  • DATA SCHEMA
  • REGISTRATION AS A SERVICE
  • REST API
  • CUSTOMER CONSENT
  • WEBHOOKS
  • IDENTITY EXCHANGE
  • FEDERATION
  • MOBILE APPS INTEGRATION
  • BEST PRACTICES

CLOUD FOR CUSTOMER ADMINISTRATION

  • INTRODUCTION TO SAP CLOUD FOR CUSTOMER
  • STARTING THE PROJECT
  • ACCOUNT AND CONTACT MANAGEMENT
  • PRODUCTS AND PRICE LISTS
  • ORGANIZATIONAL STRUCTURE
  • TERRITORY MANAGEMENT
  • USER AND ROLE MANAGEMENT
  • DATA MIGRATION
  • INTEGRATION
  • NOTIFICATIONS, WORKFLOW, AND APPROVALS
  • PERSONALIZATION AND EXTENSIBILITY
  • ANALYTICS FRAMEWORK
  • MOBILE
  • SOLUTION WALKTHROUGH
  • PREPARING FOR GO-LIVE
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